Q & A
Registration
Q:Why should I register?
A : Registered members will obtain privileges besides normal service, such as exclusive information about real estate that you have expressed interest in via your viewing history or use of the “My wish list” function and Compare tool. You will also be able to share interesting properties with friends with the “Share to friends” function, as well as be privy to other privileges from TerraBKK’s partners, and online special advice from professional staff.
Q : How can I post my property?
A:You must register to be a member of TerraBKK, then you can post your property. See more
How to post
Q : How will I know that I can use the post function?
A : You will receive a confirmation E-mail within 1 business day from TerraBKK
Q : How many properties can I post?
A : You can post an unlimited number of properties, but you shouldn’t post the same property repeatedly. If we detect repeated posts, TerraBKK will delete them immediately without notice.
Q : Can I find my post on Google?
A : If it is a property that many people have searched for, it is possible for it to be found on Google, because TerraBKK is an online service and does not block access by Google.
Q : What should I do when my post doesn’t appear?
A : If you are sure that it isn’t an error in posting procedure, it is possible that your post has content that is contrary to TerraBKK’s policies.
Privacy policies
Q :How can I be sure that my information will not be used for illegitimate purposes?
A : TerraBKK has a strict confidentiality policy that maintains the privacy of users unless they give expression permission allowing commercial benefit.
Q : What should I do if I don’t want any further contact after I have sold my property?
A : If you have already sold your property but are still receiving contact from those who are interested, there has probably been no update in your property status. This can be solved by updating your property status on the “My profile page”.
House valuation report by areas
Q:What is a house valuation report by area?
A : A report valuation of real estate in each type and each area, both real price and real value of properties, is supplied in order to make a well-informed value appraisal and investment.
Q: How do house valuation reports benefit me?
A: It makes it easier to define price and rent in accordance with the real market value.
Q: What is the data source of TerraBKK?
A : From the research of our staff and online statistics.
Q: Is this kind of information reliable?
A : The Research of TerraBKK staff is derived from many places, both on the ground and from reliable data centers, which is combined and analyzed systematically, guaranteeing reliable and up-to-date information.
Q: Can use this information in other ways?
A : Members can use the information we provide for reference only. TerraBKK has the right to take legal action against those who violate our copyrights.
Asking for advice from our staffs
Q: Is there any expense or charge for this service?
A : User can access general information on every page of this site without any charge, but asking for special advice, value reports on property, condos, or townhouses by area and advertising banner may carry service charges. You can contact us for more details at customers@terrabkk.com.
Q: If I have any doubts and ask questions about the website, how long should I expect for a response?
A : You will be contacted by us within one working day.
Q: Q: What should I do when I find that information was stolen or otherwise used for the purposes of identity theft, and which has injured me in some way?
A : TerraBKK is a public service that allows users to post information by themselves. TerraBKK maintains no responsibility for damages incurred from identity theft, fraud or lying. So, it’s recommended to not provide information unless you have the legal authority to do so. In any case of violation of these items, you can litigate for a request to reveal the relevant information.
General questions
Q: How do users benefit from this site?
A: The benefits derived by users of this site are online space for real estate trading, property value reports by area and data centers about houses.
Q: If I have difficulties with using a computer, will I still be able to post?
A : You can learn from our “How to post” article.
Q: Can posts expire?
A : Your property post will be listed on the website until you have sold it or cancelled the post. In addition to user cancellation of a posting, TerraBKK reserves the right to delete posts if there has been no update by the user after 2 consecutive notifications or within 2 months.